{"id":69903,"date":"2020-08-11T01:44:45","date_gmt":"2020-08-11T09:44:45","guid":{"rendered":"https:\/\/store.enolagaye.com\/us\/?page_id=69903"},"modified":"2022-10-27T03:08:26","modified_gmt":"2022-10-27T11:08:26","slug":"returns","status":"publish","type":"page","link":"https:\/\/store.enolagaye.com\/us\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"69903\" class=\"elementor elementor-69903\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b675fe3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b675fe3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13e76d73\" data-id=\"13e76d73\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d66c19e elementor-widget elementor-widget-heading\" data-id=\"1d66c19e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns and Cancellations<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8149aa2 elementor-widget elementor-widget-heading\" data-id=\"8149aa2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20a7daee elementor-widget elementor-widget-text-editor\" data-id=\"20a7daee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Due to the nature of our products and the specialist manner of which they are required to ship, smoke products\u00a0<b>cannot<\/b>\u00a0be returned to us.\u00a0<\/h5><h5>For soft goods, You have 30 days from the date your product was delivered to request a return and refund.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46b8700 elementor-widget elementor-widget-heading\" data-id=\"46b8700\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8b49d9 elementor-widget elementor-widget-text-editor\" data-id=\"c8b49d9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 15px;\">All sales are final and no refunds or exchanges are allowed due to federal hazmat shipping regulations, but in the unlikely event that one of our products is found to be defective, we will refund the unit price.<\/span><\/p><p><span style=\"font-size: 15px;\">If there is an issue with the order or any product contained within, customers should email or call us directly on 775-513-6600 to discuss.\u00a0 Any defective product refunds will be processed to the same card that the transaction was made on within 14 days. (We do request proof of the faulty unit be provided &#8211; pictures, video, etc. Without proof, we cannot determine if the unit was faulty or defective. No refunds will be processed without proof).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0689b8d elementor-widget elementor-widget-heading\" data-id=\"0689b8d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Changes &amp; Cancellations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f1beea elementor-widget elementor-widget-text-editor\" data-id=\"1f1beea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 15px;\">Should any changes to the order need to be made (i.e. color changes), or an order cancelled, communication must be made prior to the order shipping by calling us on<\/span><span style=\"font-size: 15px; font-style: normal; font-weight: 400;\">\u00a0775-513-6600.<\/span><span style=\"font-size: 15px;\">\u00a0Once an order has left the warehouse, changes cannot be made.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns and Cancellations Returns Due to the nature of our products and the specialist manner of which they are required to ship, smoke products\u00a0cannot\u00a0be returned to us.\u00a0 For soft goods, You have 30 days from the date your product was delivered to request a return and refund. Refunds All sales are final and no refunds [&hellip;]<\/p>\n","protected":false},"author":1557,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"disabled","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-69903","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/store.enolagaye.com\/us\/wp-json\/wp\/v2\/pages\/69903","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/store.enolagaye.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/store.enolagaye.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/store.enolagaye.com\/us\/wp-json\/wp\/v2\/users\/1557"}],"replies":[{"embeddable":true,"href":"https:\/\/store.enolagaye.com\/us\/wp-json\/wp\/v2\/comments?post=69903"}],"version-history":[{"count":5,"href":"https:\/\/store.enolagaye.com\/us\/wp-json\/wp\/v2\/pages\/69903\/revisions"}],"predecessor-version":[{"id":201404,"href":"https:\/\/store.enolagaye.com\/us\/wp-json\/wp\/v2\/pages\/69903\/revisions\/201404"}],"wp:attachment":[{"href":"https:\/\/store.enolagaye.com\/us\/wp-json\/wp\/v2\/media?parent=69903"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}